Our core values and customer promises

Core Values

Find out what makes our company – and our homes – truly unique.

Soundbuilt Homes –
Core Values, Customer Promises and New Home Warranties

After 36 years building quality new construction homes here in the Pacific Northwest, Soundbuilt Homes knows the value of taking care of our customers.We strive to provide good customer service. Along with delivering a new home that exceeds the standards of many other builders in the area, Soundbuilt Homes provides extra benefits that go above and beyond, so you feel confident in your choice of home builders.

Building Expertise

We understand the ins and outs of building in King, Pierce, and Thurston counties’ cities, we have the local knowledge and business relationships needed to ensure we can meet codes, and we work with some of the most reputable local material vendors and sub-contractor tradesmen. Our thoughtfully-designed floor plans are modeled from what new home buyers in King, Pierce and Thurston counties most prefer, and the architecture and design features people who are relocating to the Pacific Northwest expect. In addition, we are dedicated to finishing everything according to plan before we hand over the keys to you and your family.

Sound Quality Promise

Another unique benefit of purchasing a Soundbuilt Signature home is our Sound Quality Promise. This promise verifies the 100% satisfaction of all new Soundbuilt home buyers prior to taking possession of their new home. We take pride in the new home we build and we want our home owners to feel this same pride when owning a well-constructed Soundbuilt home.

Soundbuilt Signature Warranty

Along with our lengthy history of building strong relations with customers, vendors, and the communities within western Washington, we strive to above and beyond in proving value. The Soundbuilt Signature Warranty includes a one-year builder warranty as well as a 2-10 professional warranty for every new home buyer, for no additional cost. This valuable program is not accessible from many builders, but we provide it to our home buyers as an extra measure of security and overall peace of mind.

Customer Service

We extend a high level of customer service to every home buyer who purchases a Soundbuilt home. This includes customer care experts prepared to address your questions and needs, and a downloadable New Home Buyer’s Guide, which includes everything you need to know about owning a new Soundbuilt home.

Interested in learning more about Soundbuilt Homes? Visit one of our new home communities in King, Pierce or Thurston counties, contact us online or call us at (253) 848-0820. We look forward to helping you find the new home you’ve always envisioned.

If you’re already working with another lender, that’s ok — we work with many different mortgage lenders on a daily basis. Even if you are already working with another mortgage loan company, we encourage you to touch base with one of our preferred lenders so you can be sure you have the new home financing program that’s right for you.